Return & Refund Policy
Thank you for shopping at **\[Creovibe shop]**. We value your satisfaction and want to ensure a smooth and transparent return and refund process.
# ✅ Return Policy
You can request a return **within 7 days** of receiving your product if:
* The item is **damaged**, **defective**, or **not as described**.
* The item is **unused**, in its **original packaging**, with all accessories and tags.
**Returns will not be accepted** if:
* The product was damaged due to customer mishandling.
* The product is used or unsealed.
* The return request is made **after 7 days** of delivery.
To initiate a return, please contact us at **\[your email or WhatsApp number]** with your order number, issue, and a clear photo of the product.
# 💰 Refund Policy
Once we receive and inspect your returned item, we will notify you via email/WhatsApp.
* If the return is approved, your **refund will be processed within 5–7 working days**.
* Refunds will be made through the **original payment method** or via **bank transfer**, depending on your purchase method.
* Shipping charges (if any) are **non-refundable**.
# 🔁 Exchange Policy
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us within **7 days** of delivery.
## 📩 Contact Us
If you have any questions regarding our Return and Refund Policy, feel free to contact us:
📧 Email: \[creatordigital966@gmail.com]
📞 WhatsApp: \[+92 317 7410555]
📍 Website: \[[www.creovibe shope.com](http://www.creovibe shop.com)]
**Note:** This policy is subject to change without prior notice. Please review it regularly.